Returns & Exchanges
At Hattaché Beauty & Lifestyle Goods, we want you to be completely satisfied with your purchase. If you are not entirely happy with your order, we offer a 30-day window for returns on unused and unopened products in their original packaging.
Initiate Your Request
Visit our online returns portal or contact our customer care team with your order number and the reason for the return to receive a Return Authorization.
Prepare Your Package
Carefully pack the items in their original, unopened condition including all protective seals and documentation to ensure they are not damaged during transit.
Ship Items Back
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location, keeping a copy of your tracking number for reference.
Receive Your Refund
Once our warehouse inspects and approves the returned goods, your refund will be processed back to your original payment method within 5 to 7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing